Effective date: June 19, 2026
Welcome to portzero.cloud. These Terms of Service ("Terms") govern your access to and use of the service operated by portzero.cloud ("we", "us", or "our"). By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.
portzero.cloud provides secure tunnels that expose local development environments to the internet through public HTTPS URLs. The service allows developers to:
The service includes a CLI, a web dashboard, and edge infrastructure that handles routing, TLS, and request forwarding.
To use the service, you must create an account by providing a valid email address. Your account is not active until email verification is complete.
Each individual may maintain only one account. Creating multiple accounts to bypass usage limits or bans violates these Terms and may result in termination.
You are responsible for maintaining the security of your account credentials. Notify us immediately at support@portzero.net if you believe your account has been compromised.
You agree to provide accurate and current information when creating your account and keep it up to date.
The service is designed for development and testing purposes. It is not a production hosting platform. Running production workloads through the service may result in account restrictions.
You agree not to use the Service for:
We may investigate suspected violations and may issue warnings, temporarily suspend access, or terminate your account. We will make reasonable efforts to notify you before taking action when practical.
We offer a free tier that does not require payment information. Usage limits may change over time, and we may provide notice before reducing free-tier capabilities for existing users.
Paid plans are billed monthly or annually. Payments are processed through Stripe. By subscribing, you authorize recurring charges until you cancel.
We will provide at least 30 days' written notice before a price increase. The new price applies at the start of your next billing cycle.
If a payment fails, we may retry the charge and notify you by email. You are responsible for keeping your payment information current.
The service is provided on a best-effort basis. We do not guarantee any specific uptime or offer a formal SLA unless we expressly agree otherwise in writing.
We will try to provide reasonable advance notice before scheduled maintenance that may cause service interruptions.
In the event of unplanned outages, we will work to restore the service as quickly as possible. We are not liable for damages resulting from temporary unavailability.
Our collection, use, and protection of your personal information is governed by our Privacy Policy, incorporated into these Terms by reference.
The portzero.cloud service, including its dashboard, APIs, documentation, and branding, is owned by us and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the service.
You retain ownership of any code, data, and content that passes through the service. We do not claim ownership of your content and do not inspect or store tunnel traffic except as necessary to provide the service.
Certain components, such as the CLI, may be released under open-source licenses governed by their respective terms.
You may terminate your account at any time through the dashboard settings or by contacting support@portzero.net.
We may terminate or suspend your account if you violate these Terms, if required by law, or if we discontinue the service. Where practical, we will provide advance notice and an opportunity to export your data.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE FEES YOU PAID TO US IN THE 12 MONTHS BEFORE THE EVENT. IF YOU HAVE NOT PAID ANY FEES, OUR TOTAL LIABILITY SHALL NOT EXCEED $50 USD.
We are not responsible for any data loss resulting from use of the service. You are responsible for maintaining your own backups.
When we make changes, we will update the effective date and may notify you by email or in-product notice if the changes are material.
Continued use of the service after updated Terms take effect constitutes acceptance of the changes.
These Terms are governed by the laws of the State of Tennessee, United States. Any disputes will be resolved in the state or federal courts located in Tennessee, and you consent to their jurisdiction.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
We aim to respond to inquiries within 2 business days.